Bentley Boston

2018 Bentley Continental Recall

Bentley Continental Recall service at Bentley Boston in Wayland, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Power Steering

FREE1 OPEN RECALL

NHTSA campaign 19V863000 · 229 vehicles affected

Defect

Bentley Motors, Inc. (Bentley) is recalling certain 2017-2018 Continental Supersports vehicles. The Power Assisted Steering (PAS) cooler pipe may be the incorrect size, allowing the cooler hose to detach and leak power steering fluid.

Consequence

A power steering fluid leak may cause a loss of vehicle control, or a hazard to following traffic, increasing the risk of a crash. In addition, the fluid leak in the presence of an ignition source can increase the risk of a fire.

Corrective Action

Bentley will notify the owners, and dealers will replace the PAS cooler pipe, free of charge. The recall began January 7, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE19/27.

Find Out If We Can Help

Don't Want To Service? Sell Us Your Car!

Get a real offer for your car in minutes!

directions_car
location_on
Want to lookup by VIN? Click here.
Let's Go!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Bentley Continental?
  • NHTSA has issued one recall for the 2018 Bentley Continental, affecting the Power Steering component.
  • The recall concerns a PAS cooler pipe that may allow a hose to detach and leak power steering fluid.
  • The leak may contribute to loss of vehicle control, a hazard to following traffic, or an increased fire risk near an ignition source.
How do I check if my 2018 Bentley Continental has an open recall?
  • You can check your 2018 Bentley Continental by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Bentley Boston can verify open manufacturer recall records and explain the next step.
  • Call 508-978-7607 or schedule an appointment online.
How much does a 2018 Bentley Continental recall repair cost?
  • A 2018 Bentley Continental recall repair costs nothing when the manufacturer remedy is completed at an authorized dealer.
  • The specified remedy for this recall is replacement of the PAS cooler pipe, free of charge.
  • Bentley Boston can confirm eligibility through a VIN check.
Can an independent shop fix a 2018 Bentley Continental recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may not be able to complete the manufacturer’s recall remedy under the authorized program.
  • Factory-trained technicians at Bentley Boston can perform the specified repair with manufacturer procedures.
Does an open recall affect the trade-in value of the 2018 Bentley Continental?
  • Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving.
  • Use our trade-in page to begin discussing your vehicle.
  • Bentley Boston can help you understand the recall status before you trade.

Recall Service & Dealership Highlights

Address the Safety Risk

NHTSA reports one Power Steering recall involving certain 2017–2018 Continental Supersports vehicles. The PAS cooler pipe may be the incorrect size, allowing the cooler hose to detach and leak power steering fluid. That leak may contribute to a loss of vehicle control or create a hazard for vehicles behind you, increasing crash risk. Fluid near an ignition source can also increase the risk of fire. Waiting leaves a potential safety issue unresolved. If you receive a recall notice, notice steering-related concerns, or are unsure whether the repair was completed, have the VIN checked and arrange the manufacturer remedy as soon as possible.

Authorized Bentley Expertise

Bentley Boston provides authorized recall service for drivers in Wayland, MA, and nearby Boston-area communities. Factory-trained technicians use manufacturer diagnostic tools, follow Bentley repair procedures, and install the appropriate OEM parts for the specified remedy. The PAS cooler pipe replacement is performed at no charge when the vehicle has an applicable open recall. Bentley Boston’s service team can verify the VIN, explain the recall status, and help protect your driving confidence without sending you to a general repair facility for a manufacturer safety campaign.

Start With a Free VIN Check

Begin by checking your VIN through Bentley Boston’s service department, then bring the vehicle in if an open recall applies. You can schedule service even if you are unsure whether a previous owner completed the repair, because the recall check is free. The team will review the manufacturer’s open recall records and arrange the applicable remedy. Call 508-978-7607 or schedule an appointment online. Bentley Boston is ready to help Wayland drivers take the next step with clear answers and authorized service.