Bentley Boston

2017 Bentley Continental Recall

Bentley Continental Recall service at Bentley Boston in Wayland, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Steering

FREE1 OPEN RECALL

NHTSA campaign 19V863000 · 229 vehicles affected

Defect

Bentley Motors, Inc. (Bentley) is recalling certain 2017-2018 Continental Supersports vehicles. The Power Assisted Steering (PAS) cooler pipe may be the incorrect size, allowing the cooler hose to detach and leak power steering fluid.

Consequence

A power steering fluid leak may cause a loss of vehicle control, or a hazard to following traffic, increasing the risk of a crash. In addition, the fluid leak in the presence of an ignition source can increase the risk of a fire.

Corrective Action

Bentley will notify the owners, and dealers will replace the PAS cooler pipe, free of charge. The recall began January 7, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE19/27.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Bentley Continental?
  • NHTSA has issued one recall for the 2017 Bentley Continental, affecting the Steering component.
  • The recall concerns a potentially incorrect-size Power Assisted Steering cooler pipe that may let the cooler hose detach and leak power steering fluid.
  • The remedy is replacement of the PAS cooler pipe by a dealer at no charge.
How do I check if my 2017 Bentley Continental has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at the Bentley Boston service department.
  • The check compares your vehicle identification number with the manufacturer's open recall records.
  • If an open recall applies, the service team can explain the remedy and arrange the repair.
How much does a 2017 Bentley Continental recall repair cost?
  • A 2017 Bentley Continental recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
  • The PAS cooler pipe replacement is performed free of charge for an open recall.
  • Bring the vehicle to an authorized franchise dealer for the manufacturer-specified repair.
Can an independent shop fix a 2017 Bentley Continental recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Bentley Boston uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts for recall service.
  • An independent shop may not provide the authorized manufacturer remedy or its no-charge coverage.
Does an open recall affect the trade-in value of the 2017 Bentley Continental?
  • Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving.
  • Use our trade-in page to begin discussing your vehicle.
  • Schedule the recall check before trading in the vehicle so its status can be reviewed.

Recall Service & Dealership Highlights

Address the Safety Risk

NHTSA reports one Steering recall involving certain 2017-2018 Continental Supersports vehicles. The Power Assisted Steering cooler pipe may be the incorrect size, allowing the cooler hose to detach and leak power steering fluid. That leak may contribute to a loss of vehicle control or create a hazard for following traffic, increasing the risk of a crash. Fluid near an ignition source may also increase the risk of fire. Waiting can leave a potentially unsafe condition unresolved. A free VIN check can determine whether the recall remains open, and the manufacturer remedy replaces the PAS cooler pipe at no charge.

Factory-Authorized Expertise

Bentley Boston in Wayland, MA, provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. When an open recall applies, the dealership completes the manufacturer-specified remedy at no charge, including the PAS cooler pipe replacement identified for this recall. Located at 533 Boston Post Road, Rte 20, Bentley Boston serves drivers in Wayland, Boston, and nearby communities throughout the area. The team can verify the VIN, explain the repair, and help protect your vehicle with service performed according to the manufacturer's instructions.

Simple Steps to Get Started

Start by providing your VIN for a free open-recall check at Bentley Boston. If the recall applies, bring the vehicle to the dealership so the service team can confirm the condition and complete the manufacturer remedy. If you are unsure whether the repair was already performed, schedule an appointment and let the team verify it. Do not wait for a symptom before checking. The VIN review is free, and the recall repair is free when covered. Bentley Boston can make the next step clear and straightforward.