Bentley Boston

2017 Bentley Bentayga Recall

Bentley Bentayga Recall service at Bentley Boston in Wayland, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Seat

FREE1 OPEN RECALL

NHTSA campaign 16V816000 · 378 vehicles affected

Defect

Bentley Motors, Inc. (Bentley) is recalling certain model year 2017 Bentayga vehicles manufactured March 1, 2016, to September 30, 2016. During the assembly process, the affected vehicles may not have had the seat mechanism and instrument panel joints properly tightened.

Consequence

If the seat mechanism and instrument panel joints were not tightened, they can loosen, increasing the risk of injury in the event of a crash.

Corrective Action

Bentley will notify owners, and dealers will inspect and tighten the seat mechanism and instrument panel joints, as necessary, free of charge. The recall is expected to begin in January 2017. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE16/32.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Bentley Bentayga?
  • NHTSA has issued one recall for the 2017 Bentley Bentayga, affecting the Seat component.
  • The recall concerns seat mechanism and instrument panel joints that may not have been properly tightened during assembly.
  • If the joints loosen, the risk of injury in a crash may increase.
How do I check if my 2017 Bentley Bentayga has an open recall?
  • You can check your 2017 Bentley Bentayga by using a VIN check at NHTSA.gov or by getting a free VIN check at the Bentley Boston service department.
  • The check can confirm whether the recall remedy remains open for your specific vehicle.
  • If you are unsure whether a previous repair was completed, contact Bentley Boston before driving in for service.
How much does a 2017 Bentley Bentayga recall repair cost?
  • A 2017 Bentley Bentayga recall repair costs nothing when performed by an authorized dealer.
  • Bentley’s remedy includes inspecting and tightening the seat mechanism and instrument panel joints as necessary, free of charge.
Can an independent shop fix a 2017 Bentley Bentayga recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Bentley Boston uses factory-trained technicians and manufacturer diagnostic tools to carry out the authorized recall procedure.
Does an open recall affect the trade-in value of the 2017 Bentley Bentayga?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in discussion; use our trade-in page to begin.
  • Completing an eligible recall remedy can provide helpful documentation when you discuss your vehicle.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA’s recall affects the Seat component on certain 2017 Bentley Bentayga vehicles. The seat mechanism and instrument panel joints may not have been properly tightened during assembly, and those joints can loosen over time. In a crash, that condition may increase the risk of injury. Waiting to confirm recall status leaves an important safety question unresolved, especially if you do not know whether the original remedy was completed. Bentley Boston can check the VIN and arrange the manufacturer’s inspection and tightening procedure when required. The recall remedy is free at an authorized franchise dealer, giving you a clear reason to address the concern promptly.

Authorized Bentley Expertise

Bentley Boston provides authorized recall support in Wayland, MA, for drivers from Wellesley, Weston, Natick, Sudbury, Framingham, and nearby communities. Factory-trained technicians use manufacturer diagnostic tools, Bentley service procedures, and OEM parts or components when the repair requires them. For the 2017 Bentley Bentayga recall, the technician can verify the VIN, inspect the seat mechanism and instrument panel joints, and tighten them as necessary under the manufacturer’s free remedy. This specialized process gives you a reassuring path to safety support at 533 Boston Post Road, Rte 20, from a dealership dedicated to Bentley vehicles.

Take the Next Step

Start with a VIN check, then bring your 2017 Bentley Bentayga to Bentley Boston if the recall remains open or you are unsure of its repair history. You can schedule an appointment online or call 508-978-7607 to speak with the service team. Scheduling is worthwhile even when you are uncertain, because the recall check is free and identifies the correct next step. The authorized technician can complete the manufacturer remedy at no charge when applicable. Prompt attention helps you avoid leaving a known safety concern unresolved and keeps the service process simple, documented, and focused on your vehicle.