Bentley Boston

2016 Bentley Mulsanne Recall

Bentley Mulsanne Recall service at Bentley Boston in Wayland, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

NHTSA campaign 19V033000 · 1,059 vehicles affected

Defect

Bentley Motors, Inc. (Bentley) is recalling certain 2012-2018 Bentley Mulsanne vehicles. In the event of a crash, the rear seat belt anchor may detach from the vehicle. As such, these vehicles fail to comply to Federal Motor Vehicle Safety Standard (FMVSS) number 210, Seat Belt Assembly Anchorages.

Consequence

In the event of a crash, if the rear seat belt buckle detaches, the seat occupant would have an increased risk of injury.

Corrective Action

Bentley will notify owners, and dealers will improve the strength of the rear seat belt mounting by adding an additional reinforcement panel to the body structure, free of charge. The recall began March 7, 2019. Owners may contact Bentley Customer Service at 1-800-777-6923. Bentley's number for this recall is RE 19/01.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Bentley Mulsanne?
  • NHTSA has issued one recall for the 2016 Bentley Mulsanne, involving the Seat Belt component.
  • The rear seat belt anchor may detach during a crash, increasing the risk of injury.
  • The remedy adds an additional reinforcement panel to strengthen the rear seat belt mounting at no charge.
How do I check if my 2016 Bentley Mulsanne has an open recall?
  • You can check your 2016 Bentley Mulsanne by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Bentley Boston can confirm whether the recall remedy remains open and help arrange the required repair.
  • If you are unsure whether prior service was completed, schedule an appointment for a VIN check.
How much does a 2016 Bentley Mulsanne recall repair cost?
  • A 2016 Bentley Mulsanne recall repair is free at an authorized dealer.
  • The manufacturer remedy for the Seat Belt recall is performed at no charge to the owner.
  • Contact Bentley Boston to verify the VIN and arrange the repair.
Can an independent shop fix a 2016 Bentley Mulsanne recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Authorized Bentley technicians use the manufacturer’s repair instructions, diagnostic tools, and parts for the recall remedy.
  • Bentley Boston can complete the recall service for your vehicle.
Does an open recall affect the trade-in value of the 2016 Bentley Mulsanne?
  • Buyers and dealers check recall status, so an open recall may affect the trade-in process; visit our trade-in page to get started.
  • Completing an open safety remedy can provide helpful documentation when discussing your vehicle.
  • Bentley Boston can check the VIN before you make trade-in arrangements.

Recall Service & Dealership Highlights

Protect Rear-Seat Occupants

NHTSA reports one Seat Belt recall affecting certain 2012–2018 Bentley Mulsanne vehicles, including the 2016 model year. The rear seat belt anchor may detach during a crash, and a separated buckle or anchor could increase the risk of injury to the occupant. Bentley’s remedy adds an additional reinforcement panel to strengthen the rear seat belt mounting. Waiting leaves the safety concern unresolved whenever the vehicle is driven, especially with passengers in the rear seat. Bentley Boston can check your VIN and confirm whether this free manufacturer remedy remains open. If it does, our team can help you schedule service without delay.

Authorized Bentley Expertise

Bentley Boston provides recall support from our location at 533 Boston Post Road, Rte 20, in Wayland, MA. Factory-trained technicians follow Bentley repair procedures and use manufacturer diagnostic tools and OEM parts to complete the specified Seat Belt remedy correctly. When the VIN confirms an open safety recall, the manufacturer repair is performed free of charge to the owner. We welcome Bentley drivers from Wayland, Boston, Wellesley, Weston, Natick, Framingham, and surrounding communities. Choose Bentley Boston for knowledgeable assistance, clear communication, and authorized service designed around your vehicle’s safety needs.

Simple Steps to Get Started

Start by checking your VIN with Bentley Boston or NHTSA. If you see a recall notice, or if you are simply unsure whether the rear seat belt repair was completed, bring the vehicle to our service department for confirmation. The VIN check is free, and an eligible manufacturer recall remedy is performed at no charge. You can schedule an appointment online, call 508-978-7607, or speak with our team in Wayland. A quick check can provide reassurance and help ensure the recall is addressed before your next drive.