Bentley Boston

2014 Bentley Mulsanne Recall

Bentley Mulsanne Recall service at Bentley Boston in Wayland, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

NHTSA campaign 19V033000 · 1,059 vehicles affected

Defect

Bentley Motors, Inc. (Bentley) is recalling certain 2012-2018 Bentley Mulsanne vehicles. In the event of a crash, the rear seat belt anchor may detach from the vehicle. As such, these vehicles fail to comply to Federal Motor Vehicle Safety Standard (FMVSS) number 210, Seat Belt Assembly Anchorages.

Consequence

In the event of a crash, if the rear seat belt buckle detaches, the seat occupant would have an increased risk of injury.

Corrective Action

Bentley will notify owners, and dealers will improve the strength of the rear seat belt mounting by adding an additional reinforcement panel to the body structure, free of charge. The recall began March 7, 2019. Owners may contact Bentley Customer Service at 1-800-777-6923. Bentley's number for this recall is RE 19/01.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Bentley Mulsanne?
  • NHTSA has issued one recall for the 2014 Bentley Mulsanne, affecting the seat belt component.
  • The rear seat belt anchor may detach during a crash, increasing the risk of occupant injury.
  • Bentley’s remedy adds an additional reinforcement panel to strengthen the rear seat belt mounting.
How do I check if my 2014 Bentley Mulsanne has an open recall?
  • You can check your 2014 Bentley Mulsanne by using the VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Bentley Boston can review the manufacturer’s open recall records and explain the next step.
  • Bring the vehicle in or schedule service if you are uncertain whether the repair was completed.
How much does a 2014 Bentley Mulsanne recall repair cost?
  • A 2014 Bentley Mulsanne recall repair costs nothing to the owner when performed by an authorized dealer.
  • The applicable remedy is completed according to Bentley’s instructions at no charge.
Can an independent shop fix a 2014 Bentley Mulsanne recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An authorized Bentley dealer has the manufacturer procedures, diagnostic equipment, and OEM parts needed for recall completion.
Does an open recall affect the trade-in value of the 2014 Bentley Mulsanne?
  • Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in process.
  • When you are ready to discuss your vehicle, visit our trade-in page.

Recall Service & Dealership Highlights

Protect Rear Seat Occupants

NHTSA’s recall concerns the seat belt system on certain Bentley Mulsanne vehicles from the 2012–2018 model years. The rear seat belt anchor may detach from the vehicle in a crash, and a detached rear seat belt buckle or anchor could increase the risk of injury. Bentley’s remedy adds an additional reinforcement panel to strengthen the rear seat belt mounting. Waiting can leave a known safety concern unresolved, even if the vehicle drives normally and no dashboard warning appears. Bentley Boston can check the VIN and help determine whether the remedy is still open. Prompt attention is a reassuring step toward protecting every passenger.

Authorized Bentley Expertise

Bentley Boston uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to carry out the Bentley recall remedy correctly. The reinforcement procedure is defined by the manufacturer, and an authorized franchise dealer completes qualifying recall work at no charge to the owner. Our service team welcomes drivers from Wayland, Wellesley, Weston, Natick, Sudbury, and surrounding Boston-area communities. From the initial VIN review through the completed repair, you receive support from a dealership dedicated to Bentley vehicles. Visit Bentley Boston at 533 Boston Post Road, Rte 20, Wayland, MA, for authorized recall service.

Start With a Free VIN Check

Begin by checking your VIN through NHTSA.gov or contacting Bentley Boston’s service department. If the recall is open, bring your 2014 Bentley Mulsanne to the dealership so a factory-trained technician can verify the vehicle and perform the manufacturer remedy. Schedule an appointment even if you are unsure whether a previous repair was completed, because the VIN check is free. You can call Bentley Boston at 5089787607 or use the online scheduler. Taking this step helps replace uncertainty with a clear recall status and a safe path forward.