Bentley Boston

2014 Bentley Continental GTC Recall

Bentley Continental GTC Recall service at Bentley Boston in Wayland, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Battery

FREE1 OPEN RECALL

NHTSA campaign 15V688000 · 7,778 vehicles affected

Defect

Bentley Motors, Inc. (Bentley) is recalling certain model year 2012-2014 Continental GT vehicles manufactured February 1, 2011, to April 30, 2014, 2012-2015 Continental GTC vehicles manufactured February 1, 2011, to June 30, 2014, 2012-2013 Continental Flying Spur vehicles manufactured March 31, 2011, to August 30, 2012, and 2014 Flying Spur vehicles manufactured February 28, 2013, to April 28, 2014. In the affected vehicles, a battery cable connection may be loose at the firewall.

Consequence

A loose battery cable may overheat, increasing the risk of a fire.

Corrective Action

Bentley will notify owners, and dealers will replace the battery cable securing nut, free of charge. The recall began on November 17, 2015. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE15/15.

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Frequently Asked Questions

6 common questions answered

What recalls has NHTSA issued for the 2014 Bentley Continental GTC?
  • NHTSA has issued one recall for the 2014 Bentley Continental GTC, involving the battery.
  • The battery cable connection may be loose at the firewall, which may allow the cable to overheat and increase the risk of fire.
How do I check if my 2014 Bentley Continental GTC has an open recall?
  • You can check your 2014 Bentley Continental GTC by using its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
  • Bentley Boston can confirm whether the recall remedy remains open or has already been completed.
How much does a 2014 Bentley Continental GTC recall repair cost?
  • A 2014 Bentley Continental GTC recall repair costs nothing at an authorized dealer because the manufacturer remedy is performed free of charge to the owner.
  • The battery cable securing nut replacement is the remedy identified for this recall.
Can an independent shop fix a 2014 Bentley Continental GTC recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may provide other repairs, but the official recall remedy should be completed through an authorized Bentley dealer.
Does an open recall affect the trade-in value of the 2014 Bentley Continental GTC?
  • Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process straightforward; visit our trade-in page to get started.
  • Bentley Boston can check the VIN and explain whether the recall remains open before you discuss your vehicle.
Get Your Recall CheckedBring your 2014 Bentley Continental GTC to Bentley Boston for a VIN check and recall inspection. If the battery recall is open, the authorized service team can complete the manufacturer’s remedy at no charge. You can schedule service online or call 508-978-7607. Bentley Boston serves drivers in Wayland and nearby communities throughout the Boston area, with a clear process designed to make safety service convenient.

Recall Service & Dealership Highlights

Protect Against Battery Risk

NHTSA reports one battery recall for the 2014 Bentley Continental GTC. The battery cable connection may be loose at the firewall, allowing the connection to overheat and increasing the risk of fire. The remedy is replacement of the battery cable securing nut. Waiting can leave a safety issue unresolved, even when the vehicle starts, drives, and appears normal. A free VIN check confirms whether the recall is open on your specific vehicle. If you notice a recall notice or have uncertainty about past repair history, contact Bentley Boston promptly and avoid delaying a manufacturer safety remedy.

Factory-Qualified Recall Service

Bentley Boston uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to complete recall work according to Bentley’s instructions. When the battery recall applies, the manufacturer remedy is performed at no charge to the owner through the authorized franchise dealership. Located in Wayland, MA, Bentley Boston serves drivers from Boston and nearby communities seeking knowledgeable Bentley care. The team can check the VIN, explain the recall status, and arrange the required repair with a focus on safety, accuracy, and a reassuring customer experience.

Simple Steps to Get Started

Start by checking the VIN with Bentley Boston or NHTSA.gov. Then bring the vehicle to our Wayland service department so the team can confirm the recall status and complete any open remedy. If you are unsure whether the repair was previously performed, schedule service anyway—the check is free and can resolve that uncertainty. You can schedule an appointment online or call 508-978-7607. Bentley Boston will explain the next step before work begins and help you address the recall with confidence.