Bentley Boston

2013 Bentley Mulsanne Recall

Bentley Mulsanne Recall service at Bentley Boston in Wayland, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

NHTSA campaign 19V033000 · 1,059 vehicles affected

Defect

Bentley Motors, Inc. (Bentley) is recalling certain 2012-2018 Bentley Mulsanne vehicles. In the event of a crash, the rear seat belt anchor may detach from the vehicle. As such, these vehicles fail to comply to Federal Motor Vehicle Safety Standard (FMVSS) number 210, Seat Belt Assembly Anchorages.

Consequence

In the event of a crash, if the rear seat belt buckle detaches, the seat occupant would have an increased risk of injury.

Corrective Action

Bentley will notify owners, and dealers will improve the strength of the rear seat belt mounting by adding an additional reinforcement panel to the body structure, free of charge. The recall began March 7, 2019. Owners may contact Bentley Customer Service at 1-800-777-6923. Bentley's number for this recall is RE 19/01.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Bentley Mulsanne?
  • NHTSA has issued one recall for the 2013 Bentley Mulsanne, affecting the Seat Belt component.
  • The recall concerns a rear seat belt anchor that may detach during a crash, increasing the risk of occupant injury.
How do I check if my 2013 Bentley Mulsanne has an open recall?
  • You can check your 2013 Bentley Mulsanne by entering its VIN at NHTSA.gov or by requesting a free VIN check at the Bentley Boston service department.
  • Bentley Boston can verify the manufacturer’s open recall records and explain whether a remedy is needed.
How much does a 2013 Bentley Mulsanne recall repair cost?
  • A 2013 Bentley Mulsanne recall repair is free at an authorized Bentley dealer.
  • The manufacturer specifies the remedy, and the authorized dealer performs the repair at no charge to the owner.
Can an independent shop fix a 2013 Bentley Mulsanne recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Bentley Mulsanne at no charge.
  • Bentley Boston uses factory-trained technicians and manufacturer-approved procedures for recall work.
Does an open recall affect the trade-in value of the 2013 Bentley Mulsanne?
  • An open recall can affect how buyers and dealers evaluate a 2013 Bentley Mulsanne because they check recall status; visit our trade-in page to begin.
  • Completing an eligible recall remedy can provide important documentation when discussing your vehicle with a dealer.

Recall Service & Dealership Highlights

Protect Rear Seat Occupants

NHTSA reports one Seat Belt recall for certain 2012–2018 Bentley Mulsanne vehicles, including the 2013 model year. The rear seat belt anchor may detach from the vehicle in a crash, and a detached buckle or anchor can increase the risk of injury to the seat occupant. Bentley’s remedy adds an additional reinforcement panel to strengthen the rear seat belt mounting. Waiting leaves a known safety concern unresolved, particularly when passengers use the rear seats. Bentley Boston can check whether the recall remains open and help arrange the manufacturer’s free repair so you can drive with greater confidence.

Authorized Bentley Expertise

Bentley Boston is an authorized Bentley dealership in Wayland, MA, serving drivers from Boston, Weston, Wellesley, Natick, Sudbury, and nearby communities. Our factory-trained technicians follow Bentley’s specified recall procedures and use manufacturer diagnostic tools and OEM parts for the approved remedy. For this recall, that means checking the VIN and, when required, installing the additional reinforcement panel that improves rear seat belt mounting strength. Recall repairs are performed at no charge to the owner through the authorized franchise dealer. Trust Bentley Boston at 533 Boston Post Road, Rte 20 for specialized Bentley service.

Simple Steps to Get Started

Start by locating your vehicle identification number and requesting a recall check with Bentley Boston. Bring the 2013 Bentley Mulsanne to our Wayland service department so a factory-trained technician can confirm the VIN, review open recall status, and complete the manufacturer remedy if needed. You do not have to be certain that the recall is still open before contacting us; the check is free and can clarify your vehicle’s situation. Schedule an appointment online, or call Bentley Boston at 508-978-7607 to discuss the next step.