Bentley Boston

2013 Bentley Continental GTC Recall

Bentley Continental GTC Recall service at Bentley Boston in Wayland, MA

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Battery

FREE1 OPEN RECALL

NHTSA campaign 15V688000 · 7,778 vehicles affected

Defect

Bentley Motors, Inc. (Bentley) is recalling certain model year 2012-2014 Continental GT vehicles manufactured February 1, 2011, to April 30, 2014, 2012-2015 Continental GTC vehicles manufactured February 1, 2011, to June 30, 2014, 2012-2013 Continental Flying Spur vehicles manufactured March 31, 2011, to August 30, 2012, and 2014 Flying Spur vehicles manufactured February 28, 2013, to April 28, 2014. In the affected vehicles, a battery cable connection may be loose at the firewall.

Consequence

A loose battery cable may overheat, increasing the risk of a fire.

Corrective Action

Bentley will notify owners, and dealers will replace the battery cable securing nut, free of charge. The recall began on November 17, 2015. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE15/15.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Bentley Continental GTC?
  • NHTSA has issued one recall for the 2013 Bentley Continental GTC, involving the battery.
  • The recall concerns a potentially loose battery cable connection at the firewall.
  • The connection may overheat and increase the risk of fire.
How do I check if my 2013 Bentley Continental GTC has an open recall?
  • You can check your 2013 Bentley Continental GTC at NHTSA.gov or receive a free VIN check at our service department.
  • Bentley Boston can compare your VIN with open manufacturer recall records.
  • If the recall is open, an authorized dealer can perform the remedy at no charge.
How much does a 2013 Bentley Continental GTC recall repair cost?
  • A 2013 Bentley Continental GTC recall repair is free at an authorized dealer.
  • The battery cable securing nut replacement is the manufacturer-specified remedy for this recall.
  • Call 508-978-7607 or schedule an appointment.
Can an independent shop fix a 2013 Bentley Continental GTC recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Bentley Boston uses factory-trained technicians and manufacturer diagnostic tools for recall service.
  • Authorized service helps ensure the repair follows Bentley’s specified procedure.
Does an open recall affect the trade-in value of the 2013 Bentley Continental GTC?
  • Buyers and dealers check recall status, so completing an open recall can help provide clear service history when you value your trade-in.
  • Use the VIN check to understand whether the battery recall remains open.
  • Contact Bentley Boston before trading or selling your vehicle.

Recall Service & Dealership Highlights

Address the Battery Risk

NHTSA reports one battery recall for certain 2013 Bentley Continental GTC vehicles. A battery cable connection may be loose at the firewall, and that loose connection can overheat, increasing the risk of fire. Because the concern involves a safety-related electrical connection, waiting to confirm the repair can leave an unresolved risk in place. Bentley’s remedy is to replace the battery cable securing nut, free of charge to the owner. If you received a notice, are purchasing the vehicle, or simply do not know whether the work was completed, contact Bentley Boston for a VIN check and prompt next steps. A recall check is a practical way to replace uncertainty with a clear answer.

Authorized Bentley Expertise

Bentley Boston provides recall support in Wayland, MA, for drivers from Boston and nearby communities throughout the area. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts to follow Bentley’s specified repair procedure. For the battery recall, the manufacturer remedy is completed at no charge through an authorized franchise dealer. That combination of brand-specific expertise and proper equipment helps ensure the concern is addressed correctly. Visit Bentley Boston at 533 Boston Post Road, Rte 20, or call 508-978-7607 to discuss your vehicle. When it is convenient, schedule service with our team.

Start With a Free VIN Check

Begin by checking the VIN for an open battery recall, then bring your vehicle to Bentley Boston if service is required. You can schedule an appointment even if you are unsure whether the repair was completed; our team can help clarify the status. The VIN check is free, and an open manufacturer recall remedy is performed at no charge to the owner. Do not wait for a warning sign when a simple check can identify the next step. Contact our Wayland service department, bring the vehicle in for verification, and let an authorized Bentley team handle the repair. We are here to make recall service straightforward and reassuring.